If you find yourself make payment on college loans late or have trouble and also make the monthly payments, here is how you might achieve the providers:

• Log on to the fresh new account you created on your own on the web Higher Ponds account observe and you may carry out your entire student education loans.
• Contact us in the (800) 236-4300, Saturday because of Saturday, regarding seven a good.m. up to nine p.yards. Main Big date.
• Make use of the contact form of High Lakes’ contact form in order to request get in touch with by the email.
• Send Faxes so you can (800) 377-5288.
• Mail on Great Lakes, P.O. Field 7860 Madison, WI 53707-7860.

Monitor their Higher Ponds college loans to be certain they can be found in good condition and you may shield your self out-of charges, injury to credit ratings, and/or odds of defaulting the student loan and you will wages getting garnished.

High Lakes Student loans try a student loan servicer you to definitely agreements into the U.S. Company off Knowledge. Because the a great servicer, the business accounts for enabling individuals manage asking and you can costs to own federal student education loans. Higher Lakes College loans handles nearly 18% of the payday loans Muskegon many government student loan account.

Find out how your education loan membership try assigned to Great Lakes Student loans and the ways to focus on the firm to cope with your loan cost.

What’s Higher Lakes Figuratively speaking?

Great Ponds Informative Financing Functions would depend for the Madison, Wisconsin-an element of the Great Lakes area-though it also offers education loan servicing nationwide. It’s certainly half dozen personal companies that package toward You.S. Institution off Training to handle the brand new billing away from government figuratively speaking.

Great Lakes the most commonly-tasked education loan servicers. As of the very last questionnaire, Great Lakes try designated 18% of new student loan regularity, the largest portion of student loans.

Higher Lakes Student education loans is actually an affiliate marketer off Nelnet Diversified Alternatives, LLC. Nelnet by themselves handles twelve% from government education loan levels.

How Higher River Student loans Really works

For those who have government student education loans, you happen to be instantly assigned a loan servicer who will create your bank account and you will costs.

Following Education Service works together your own school in order to process their education loan request and you will pay out the income, your account try passed out to that loan servicer such High River College loans. You do not get to choose and therefore servicer you are tasked.

Servicers must get in touch with you immediately following they’ve been allotted to take control of your mortgage, normally following basic payment of your own student loan disbursement. This servicer is then their section regarding get in touch with for everyone things with regards to your student education loans, out of first recharging towards last percentage.

You are able to suit your account getting transferred to a good the servicer. If that happens, the new servicer is required to get in touch with both you and inform you of one’s change. You can always look at the latest servicer on your own Government Scholar Assistance account.

First, since you don’t have to repay their student education loans while you are within the college or university, it’s also possible to just need to contact Great Lakes Student education loans in the event that have issues or want to look at the harmony. As soon as your installment months kicks when you look at the, Great Ponds offer:

• Assist whenever you are troubled repaying
• Options to change your payment bundle, as well as so you can a full time income-passionate payment bundle
• Software to possess student loan deferment or forbearance-a couple an effective way to suspend or lower your payments temporarily
• Advice on whether or not government education loan combination suits you, and how to complete the procedure when it is

Constantly unlock interaction from the education loan servicer. It might incorporate day-delicate suggestions, instance alerts off overlooked payments if not delinquency.

If there’s people concern in the if the communications you have received is actually genuine, you’ll be able to view. Head to and you will log into your Government Pupil Aid account to view their federal education loan details, together with your servicers for every single financing.